I Deep clean my fountain parts weekly as recommended in the Petsafe tutorial video on YouTube and wash 2 ceramic parts in the dishwasher every week. When I bought these filters they were advertised as lasting a month. In fact, they only last a week before the fountain becomes slimy and the water becomes a trickle. I thought it was the engine. I called Petsafe and they told me to remove the filter and the water flowed fine. I was told that this showed the engine was fine and the filters were not working. The filters that came with the fountain lasted a month, these a week. A complete waste of money. I would never pay $28 for 12 filters that last a week each. Buy filters direct from Petsafe and they cost about the same.
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