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53 Karma

Review on πŸ’‘ Dell 130W PA-4E AC DC Power Adapter Charger with Cord: Efficient Battery Charging Solution by Bill Tripi

Revainrating 5 out of 5

Received a refund for a defective unit - burned out in a day and fried the battery

Don't buy this fake stuff. It blew through in a day and fried my laptop battery. I need to get another adapter to see if my battery is really dead. After a day of use I suddenly got a battery not charging warning with a 5% low battery warning. The brick was hot and probably a fire hazard. Avoid this at all costs. This product needs to be removed from Revain. My guess is that the positive reviews are NOT for this particular product. UPDATE: After not receiving a response to my return request through Revain.com's normal reporting channels, the supplier has acted on my negative feedback and processed the refund. They insisted they were not fake and a Dell approved/authorized supplier and offered to refund my purchase of a replacement fried battery if I remove this review. I told them I won't delete this review but I will keep it so people can make their own decision. Maybe I just got a bad adapter. This won't be the first bad adapter I've bought from Revain. Will keep you posted on their response. It's useless that I had to call UPS directly to find out that my return was successfully delivered and accepted by PROCOMP because it wasn't updated in the Revain.com system. Only after that did I post this negative review. UPDATE: No response since my edited/updated review. I just got a refund for the adapter but I didn't get any compensation for the blown battery. I wish Revane had a no star option. I've raised my rating from 1 star to 3 stars to show a "neutral" rating. A quick reply and an unconditional refund for a burned out battery after a burned out 1 day adapter would be the right and expected answer.

Pros
  • Acceptable
Cons
  • There are nuances