Updated Review: Below was my initial negative review but the company still contacted me to resolve my issue without me contacting them. Customer service is excellent in that they chose to contact me about a faulty product. I gave 4 stars because the mat is so smooth and how great the customer support was. If the pad worked right off the bat I would give this company all 5 stars but I want to be fair and honest. However, the light pillow is comfortable and thin. When I received it today I was disappointed. The lightweight pillow itself is cheaply made. The buttons on the side of the pad are mostly located on the side of the pad. I need a small tool to press buttons. I think my seal arrived broken.
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