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Indonesia, Jakarta
1 Level
690 Review
22 Karma

Review on HUANUO by Marquel Rubio

Revainrating 2 out of 5

Frustrating Online Shopping Experience with HUANUO

As a seasoned online shopper, I couldn't wait to give HUANUO a shot for all of my classroom and office supply requirements. Unfortunately, I had a negative encounter. Their selection of products was remarkable, but they let themselves down with poor communication and slow delivery. I had to get in touch with customer service several times before I finally got my order sorted out, and each time I got unhelpful and unprofessional answers. The goods were also damaged in transit due to inadequate packaging and a lengthy delivery time. The goods themselves were of a decent enough quality without being particularly impressive, and some of them even fell short of their claims. In sum, I was hoping for more from HUANUO and have been discouraged from making future purchases because of my negative experience.

Pros
  • Year-long trial period
Cons
  • There is a restricted choice of certain merchandise.