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1 Level
799 Review
36 Karma

Review on Hawk Host by Guerdon Draper

Revainrating 5 out of 5

Excellent customer Service & Support

The support team is very responsive and easy to work with! I have been working with them for over 6 years now and they are always getting better at what they do. It's great that we can get answers right away when something isn't quite clear or if there's an issue in our account. They really care about their customers and make you feel valued as one of their own. We've had some downtime issues over the past year but those were quickly resolved with no hassle from the team. Great service - I don't know how anyone could find anything negative here.

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Pros
  • Easy access
  • Friendly staff who cares
  • Quick response time (even during off hours)
  • Very helpful customer success manager/account rep, Darianne
Cons
  • Almost never