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1329 Review
36 Karma

Review on Sakon by Rich Ferguson

Revainrating 4 out of 5

Great Solution For Endpoint Management

I have used this software since 2014, when it was still called SCCM Server. At that time, It did not sync with our client devices (PC's) but worked perfectly for mobile device management which we were also using at that time. The product has now evolved with additional features such as Intune and Azure AD support. We've been able to add more options by adding those functions to existing apps in house. This is very helpful because there is no need for us or customers to install any new applications just yet. Currently they are working towards making their tools available through an App store so customers can do self-service deployment without going directly to Microsoft. They can't seem to make updates happen quickly enough even though some changes may be minor. If you use other cloud based products like OneDrive already, then this will work seamlessly for managing all aspects of end point.

img 1 attached to Sakon review by Rich Ferguson



Pros
  • It works great across many different types/platforms.
  • The interface looks simple & straightforward from my experience testing out beta versions before launch
Cons
  • Customer service reps tend focus too much attention about how things "used"to look vs current status ,and don’t always provide full answers