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Kazakhstan, Astana
1 Level
673 Review
41 Karma

Review on Sockfun by Jake Hill

Revainrating 1 out of 5

A Very Disappointing Online Shopping Experience at the Sockfun Store

I really hate to be the one to break the news, but my most recent purchasing experience at the Sockfun online store was an enormous letdown. In spite of the fact that the website claimed to offer a huge variety of eco-friendly and cost-effective clothing options, I was left feeling really unsatisfied by what I discovered there. To begin, the website itself was difficult to use, and I found that I was frequently becoming disoriented as a result of the numerous categories and subcategories that were present. When I did finally come across some things that piqued my attention, I was dismayed to find that the selection was really limited and without any sort of inspiration. To make matters even worse, the prices were more than I anticipated, and I found it difficult to justify spending so much money on clothes that wasn't really particularly unusual or of excellent quality. This made the situation much more frustrating for me. And when I attempted to contact customer support with a query regarding my order, I was greeted with radio silence instead of a response. I never got a response, which only added to the aggravation I was already feeling. I'm sorry to inform that my time spent shopping at the Sockfun online store was, on the whole, not very satisfying. Although I like their dedication to environmental protection, I do not believe that it is sufficient to make up for the disappointing variety, prohibitively expensive rates, and unsatisfactory level of customer care. From this point forward, I won't be giving you any more of my business.

Pros
  • high-quality customer support
Cons
  • Slow and unhelpful responses from the customer support department