I like that it is easy to use with all of my accounts being in one place! It's hard sometimes when you are trying to look up something but they have great customer service as well so if there isn't anything wrong at least give them some time before giving feedback or asking for help because their team will be able get back right away!! My only suggestion would maybe add more ways/options (maybe monthly?) instead just having 1 option per month? We've been using this program since last year now where our department uses salary finance weekly which has made things easier throughout each week by looking into what was paid out vs due next paycheck etc.. I have been using Salary Finance for over a year now and I have never had a bad experience. The customer service is excellent and I have never had an issue with the company. The only negative thing I can say is that sometimes it takes a little longer to get paid than I would like. I highly recommend this company to anyone who needs a great benefit package for their employees. I have been able to give my employees access to a 401k plan and a Roth IRA account.