I'm at a point in my life where I'm trying to make better decisions, so I read reviews and messages from other customers to help me make a decision. Before I begin, to be honest, I have not called or emailed them about this issue. Why? That's a good question. I order this part; ACDelco 213-928 genuine GM universal temperature sensor. For the grand total: $16.01, so when I went to my son's school to install it and it didn't fit, great. I can't play with the return process so I had my son bring it to Pep Boys which cost me over $130 to install this part. So even if they refund my $16.01, I still don't get $130 plus for a bad or wrong part, whatever you want to call it. It could have been a great company but for me when I needed things that were right for me. And like I said, I'm at a point in my life where I'm trying to make better decisions, so I read reviews and messages from other customers to help me decide. And then I try to return the favor when I can.
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