Upon receipt of the finished product, there was a misspelled word. It was confirmed that two letters were transposed at the time of submission. The error was noted upon receipt of the product. After talking with the representative, every effort was made to work out an equitable solution, in a kind and caring way. For all the convenience of online shopping, being able to actually talk to an actual member of the business that you're working with is priceless! The extra time and effort taken by the Reminderband representative redeemed the negative aspects of the experience. Not only will the bracelets help to readily identify memorial participants, but the momento will be a remembrance for years to come.
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