I was so excited about this mop as I have two dogs and an 8 year old. However, I don't think because this tiny gasket is flattened and melted in, it doesn't work at all, except as a crappy vacuum cleaner, which is why I didn't order it for that. I'll let you know if they fix this issue, but that's why I have to stick with brands I know and trust. UPDATE: This company has not done anything to fix the issue and they continue to email me to remove my review for a $10-$30 refund. They said they would keep sending emails until I delete my review. For an item over $230 it's useless to me, and it's also dishonest to give a review - although I'd update them positively if they fixed the issue.
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