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South Africa, Pretoria
1 Level
756 Review
31 Karma

Review on NatSumeBasics by Victor Glatzel

Revainrating 2 out of 5

My Opinion of NatSumeBasics: Exaggerated and Disappointing

I just made a purchase from NatSumeBasics, an internet retailer that boasts top-notch, long-lasting items suitable for regular usage. Unfortunately, I did not have a positive shopping experience at this establishment. To begin, the product's quality was a major letdown for me. The item I purchased was cheaply made and made of subpar materials, despite the shop's assurances to the contrary. It didn't look like it could hold up to regular use like it was supposed to. NatSumeBasics' product selection also fell short of my expectations. They have a wide selection of things, but I thought that many of them were pricey. In addition, I had trouble finding what I needed because there wasn't as large of a variety of things as I had thought. Last but not least, NatSumeBasics has terrible customer service in my experience. I had trouble getting through to customer support when I had questions or complaints regarding the quality of the product I had gotten. They didn't appear concerned with hearing my issues or offering assistance in finding a resolution. Overall, NatSumeBasics fell short of my expectations and felt oversold to me. Their claims of providing long-lasting, high-quality products ring hollow in my experience. I wouldn't recommend this internet shop if you're looking for quality and reliability.

Pros
  • Durable and long-lasting.
Cons
  • Antiquated forms.