I like that it's easy to use. It has a very intuitive UI. The software is quite powerful. You can do almost everything you can with the hardware. There are some things that could be improved. For example, I wish there was more granularity in the reporting features. Also, if you have multiple switches or routers, it would be nice to keep them organized by device type instead of having to go through each one individually. We're solving our network management needs with this product. It makes it easier for us to manage our network infrastructure.