I really like how easy it was for me as well my staff from different countries within Esearch LGOtilities team to communicate using their platform (website).
Also very happy with how they took care off us during training process when we were new to them. Nothing that i can say is bad at all and everything could be improved upon if needed! The biggest thing which would improve communication between employees/staff members of such big organization. Even though there isn't anything specific but overall satisfaction by being able work effectively together & have better understanding about what other person's doing/thinking etc through website interface.