i ordered my normal size and i would say order at least a size up, my big toenails were sticking through the fabric (and yes i clipped them, they're not terrible long) and the heel dug in and irritated my skin. I solved this by stepping on my heel to leave my back open. If you do this and use an insole it's comfortable enough, but if you don't have an insole I recommend socks to cushion them. I couldn't find anything about the company and it arrived in a plain plastic bag labeled 'Made in China', I'm not even sure if that's the shoes and not the bag itself. They have a good profile and look just like the picture, they are also fairly easy to clean.
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