Excellent support team! They are always ready to help you with any kind of issue or question even if it is not related directly.
The software itself has many features but I do believe that some could be improved (it's an expensive program). For example there should be more options for barcodes in general like QR code etc., also maybe better integration between different tools they offer including their mobile apps would really improve things overall. This tool allows us from day one manage our inventory control as well other aspects very efficiently by using all its great functions.