Likes: heats up fairly quickly (less than a minute), additional water can be added to the tank during use, relatively light, contains several useful attachments, hose and power cord are quite long. Dislikes: Tendency to "spit." first with water after switching on and after more than a few minutes of inactivity (not good for wooden surfaces). You need replacement water cartridges, which cost $20 (note: I buy/use distilled water in hopes of extending the life of the cartridge). The storage of nozzles on the device is cumbersome, the capacity of the tank is limited to a few cups. The steam output is a bit weak, which limits the ability to clean small areas. I have a feeling that a rag and brush used with detergent and water with some elbow grease can be faster in most situations.
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