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Derek Faseworld photo
Sweden, Stockholm
1 Level
754 Review
32 Karma

Review on SouthMarine by Derek Faseworld

Revainrating 2 out of 5

Customer Service at SouthMarine Disappoints

Recently, I was let down by SouthMarine's support staff. Although they boast a team of seasoned mariners and sailors that are sensitive to their clients' wants and needs, I was disappointed by the quality of their service. I had a question regarding a product and got a sluggish response and unhelpful information from them. The group didn't appear concerned with meeting my requirements or supplying the data I requested. In addition, I didn't like how little options there were to choose from when shopping there. In sum, I was dissatisfied with SouthMarine and would not suggest them.

Pros
  • Excellent service to the customer
Cons
  • sluggish reaction times