My first purchase had a problem. The monitor was stuck in parking mode and wouldn't come out. I called Leapfrog and they said there are complaints of this happening to some people. Sent a new one quickly, no problems so far. Image quality is decent. My only complaint is that the time from turning on the monitor to connecting and displaying a picture is longer than my previous old baby monitors, around 20 seconds. The phone app connects much faster and works well. Phone access is the main reason I chose this baby monitor and I love it. The camera makes a very faint click when exiting park mode (doesn't wake my 2 month old baby) but otherwise no sound as the camera is moved around the room. Overall I am satisfied with this baby monitor.
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