Both bulbs were packed in ziplock bags in the box. A bag was open and there was an obvious rattle when you picked up the lamp. Shards of pottery fell from the top of the lamp. Even if you try to use it, it won't work. The other lamp seems fine (so far) but oh my gosh work on your product packaging. EDIT: Even after an hour of use, SHE is tanned. DO NOT BUY
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