The ability to manage all of our leads through one platform is amazing! We can now easily see where we are with each lead, how many people have seen it & what they think about us as well if there's an opportunity for improvement or follow-up needed - I love that this system allows me access from anywhere so no matter my location at any given time someone will be able t o help answer questions/take action whenever necessary!! This makes life easier than ever before when managing multiple accounts across different platforms (SaaSS). It would also make sense though maybe not sure but worth considering adding some sort of automatic response feature like automated emails sent after X amountof days without activity which could then trigger further communication between client / user etc..