The customer service is amazing! They are very supportive, prompt to respond and they understand my needs for each project. There is nothing I dislike about this software. It is easy to use and provides great analytics that helps me track my leads and sales. I highly recommend this software to anyone looking to improve their lead generation and conversion rates! At first, I was skeptical about the platform as I had never used one before. However, once I started using it I realized how much information I could get from it without breaking the bank (it's FREE!). I am able to send out many emails per day with this system so I have a lot more time to spend on other things, which is what I love most.