The best thing about snapstream was its ability for us as marketers or agencies at large media companies such has CNN & MSNBC (my client)to be able see all our social engagements within one platform across multiple devices like mobile phones tablets etc.. Its ease also helped with tracking campaigns performance over time which helps measure ROI very effectively! Some functions are not user friendly especially searching by keywords but other than this I really enjoyed working collaboratively together wit my colleagues from different departments including agency who were using their own tools during work hours when we worked remotely!!