I like how easy it was for my staff members at our organization, who had little experience with clinical trials or research in general; they were able to complete their tasks without much difficulty using this software application! It's not that there are any issues per se - but rather more so as an observation about other applications we've used previously (and which have been discontinued). We use CRO services through another vendor when conducting studies here locally within our hospital system- however due to cost constraints/reimbursement concerns from insurance companies etc., sometimes these contracts cannot be continued indefinitely thus leading us back into having some work done internally via local vendors such as ourselves instead while waiting out contract renewals / approvals by insurers & sponsors alike.