Update 6/10/20: Reinstalled software and earned one-touch backup. But all of this was done through trial and error. The documentation that comes with it and is available online is TERRIBLE. Transcend: Hire a native English speaking technical writer and have them rewrite all your content. Please. Original, hard drive boots normally. Good luck finding Elite backup software installation instructions. Dig around the site for a while and you won't have any luck. As for one touch backup? Steam. That does not work. I understand that all this is done abroad. But US companies that import the same thing must take responsibility to make life easier for their customers. Bad experience, Transcend. It's good that I bought the Revain with a 3-year guarantee, because after initial experience this fine piece of technology will fail sooner or later.
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