The ability to track all your data in one place, it's easy for me as an admin user because I can see everything at once without having multiple tabs open or logging into each system separately! There is nothing that i dislike about this software but if there was something better out their please let us know so we could try another program!! We have been able use our old systems since they were no longer supported by Microsoft anymore which has allowed my team members who are not tech savvy enough access information from those older programs with ease.