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United States of America, South Bend
1 Level
728 Review
50 Karma

Review on Truebro by Matthew Ciula

Revainrating 5 out of 5

The Truebro Company Strives to Exceed Its Customers' Expectations in Every Way

I only recently had the opportunity to do business with Truebro firm, and I have to tell that their dedication to ensuring complete happiness for their clients is simply remarkable. Even though there was a slight holdup in delivery, the crew at Truebro went out of their way to keep me informed and updated at every stage of the process. When I received the goods, I was taken aback by the high quality and meticulous attention to detail that it displayed. The fixtures were perfect for my needs, and the straightforward directions made the procedure of putting them in a snap. I can't recommend them highly enough. Nevertheless, after a few weeks of using the fixtures, I came into a little problem with one of the components. After making contact with Truebro's customer care department, I received a timely response from a team member who demonstrated a high level of concern for the problem I was having. They were pleasant and helpful throughout the process, and they worked promptly to find a solution to the issue. its degree of professionalism and commitment to ensuring complete pleasure for its patrons is simply remarkable. I would give the Truebro firm my highest recommendation to anyone who is looking for trustworthy and high-quality home renovation products and fixtures. Their commitment to quality and exceptional customer service clearly differentiates them from the other companies in their industry.

Pros
  • Instructions for the installation that are both clear and brief.
Cons
  • Customers occasionally complain about receiving subpar customer service.