I like that it is very easy to use, you can customize your schedule with ease as well as see all of my leads at one time. You cannot edit text in sales promos so be careful if you have any information you want changed or added! The interface could also have more features/options for lead tracking and reporting. It's still relatively new but has potential. Tracking customer interactions via email and phone. This software allows me to view our current contact list and send emails straight from within the program!