Well I hate banging on this headset. So first let me say that I really like it and I think it will probably make a lot of games or even people who need a wireless working headset to make calls very happy with it. If you compare it to something more expensive, you will find some nuances, as I did. I don't want to blame them all on this product, but that's why I felt that while it's a more comprehensive and affordable option, it doesn't deserve a 5/5. If you want to know more about the sound quality, I'm not an audiophile. I really had no concerns, and another reviewer goes into detail. But let's assume you compare this to SteelSeries headsets, as I did, and then brace yourself for these differences to consider: the way they fold makes them great for storage and travel but gets in the way when you pull them down so they wrap around your neck. I've used this primarily in an office/home office environment and typically with my SteelSeries wireless and wired headsets, I've been able to drape them around my neck for a quick discussion rather than taking them off and laying them on a desk. These headphones from JLab are a little tight and uncomfortable to wear around your neck when you're not wearing them. If they had the option to rotate the ear cups outwards that might help, or just having a bigger headband might help. The thing I find most annoying is plugging and unplugging the mic. It's great that he drives in very clean. This is a thinner mic than the SteelSeries, however, so getting it in or out isn't as easy. The mic wants to flex more and you may have to twist it a bit to keep it level. So I try not to turn it on when I know I'm going to be talking a lot and only turn it on when I've been listening to music for a while. The analog to USB-C to 3.5mm adapter on the Xbox One S was ineffective. I tried this while playing with a friend and since my Xbox doesn't support Bluetooth headsets I had to plug them into the 3.5mm jack on my controller. When I did, I'm not sure if it was the cable or the headset itself, it seemed fine, but my friend kept complaining about my voice echoing. Unplugging/plugging in makes no difference. He immediately changed this to a cheap $20 analog headset with a 3.5mm jack and said I sounded much better without the echo. possible decrease depending on how you charge your devices. I have several magnetic USB cables that come with adapters to plug in and out of the device. This allows you to quickly and easily snap the cable in place and disconnect the cable between charges. When the USB-C port is connected to this headset, it will turn off the headset when turned on for Bluetooth. I suspect this is intentional as it likely disables BT to anticipate you're using a USB-C to 3.5mm adapter for analog connections. So I can have one at home and one at work. I will continue to use them but will probably keep them at home as I may use them more as headphones and don't do much work at home to take calls. I need to bring my best headset to work. Also via Bluetooth, which allows 2 connections. Yes, technically it connects to 2 devices at the same time. But in my experience, when connecting an Android phone and a Windows PC, the audio streams don't merge. It seems that the device that starts playing the sound is the only one you will hear. When this device stops, it allows another to play. It's still a nice feature, but it's not like some headsets let you use separate chat and game inputs at the same time. In conclusion, I have to say that it is comfortable to wear. but over time i feel an inner pressure pressing on my ears. I've never had that feeling with SteelSeries, but I do know the ear pads are larger. At least this product is much lighter and offers a long battery life.