I ordered 2 boxes of these. They were very cute and good stuff. However, some items had minor imperfections (crooked spoons, a chip on the bowl, strongly noticeable drops of glue on the rim of the bowl). I emailed and they offered to replace the damaged items. I have sent photos of the defects but only received "Thanks for the photos, they will be sent to the manufacturer to ensure these issues are rectified in the future". but never received a second offer to replace them. Otherwise they are cute and the kids loved them.
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