I like that it has all of my information in one place, so when someone calls me about an adoption they can see what animals we have available for them right away! It's also very easy with this program because if you need something changed or added just do-able without any problems at times!! If there was more options/features then maybe people would use these programs even after their pets are adopted out? This helps us keep track off our adoptions as well help other organizations find homes too by having everything together under 1 roof.