The best thing about this software was that it allowed us to keep track of our customers accounts within minutes! It helped with customer retention by making sure we were always able up keeping them updated in real time for any problems they may have been having or issues solving (if applicable).
There really wasn't anything I didn’t like except perhaps how much data you had access too as there could be some privacy concerns if all your information becomes public knowledge when using other social sites such an Instagram etc., however nothing outragious happened which made me feel more secure than ever before while working here at Xcellerated Systems Ltd.