The best thing about this product is its ease of use as well it's flexibility to work with different hardware/software configurations like Cisco routers or even Linux servers if you want so! I've always been looking out there into other products but never found anything that could be used without any training at all which was very important because we didn't have much tech support staff either - only one who knew nothing about networking :D And now everything works great!! Haven' t had problems since i installed our first server from them more than 6 months ago when they were still new too us (they did some upgrades). We're solving issues related wtih DPI filters, web filtering etc., by placing devices behind an IPSec VPN gateway provided through their service; also routing traffic between sites within LAN segments via VPC networks managed internally. It has helped.