This is a good quality product but my only disappointment is with the software. The default DSS player transcribes only a few file types, not all. I wish there was a software utility that would allow you to use or convert all audio dictation files, especially the ones I need frequently (*.dct). I needed a reliable system to transcribe DS2/DSS Pro digital audio dictation files. I tried NCH's Express Scribe Pro but it was riddled with bugs and kept crashing on my DS2 leaving me completely inefficient and unable to complete my work tasks. . Read many blogs about other users who have been facing the same problem for months but NCH doesn't solve it. As a small home business, this was very disadvantageous. Removing this software caused my pedal to stop working with the previous version - just a royal nightmare. So I switched to this system for this one customer. Customers should be advised that if they purchase this system, they can only use the Olympus RS27 or RS28 foot pedal with software. There is a foot pedal included, but if you were hoping to use a regular USB foot pedal as a backup, it won't work. The foot pedal is also designed for a 9-pin connection, but a USB adapter cable is included that converts it from a 9-pin to a USB connection.
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