Both the company and the product got me right. When I received the first device and plugged it in, the smoke from the device tested itself. I returned the item the same day and they sent me a new one within 24 hours. Connected the new one and works as expected. I have a device connected to my home PC and the transfer speed from my external USB 3.0 drive to the system is fine for a 3.0 rated device. I also like the color coding of blue for attaching items and orange just for power as I don't always want my phone to sync to my car and I just need to charge it. So I salute the company for taking care of me and making a great product. SLGizmo
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