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Spain, Madrid
1 Level
766 Review
52 Karma

Review on Soulscrafts by Lee Rodriguez

Revainrating 2 out of 5

Soulscrafts' Quality Assurance and Delivery Systems Let Them Down

In the past few months, I've had multiple unpleasant encounters with Soulscrafts. I have received several damaged or defective items from them, suggesting that quality control is poor. My shipments have been delayed or not received at all due to the faulty shipping method. It's unfortunate to observe a reduction in quality despite the helpfulness of their customer support team in resolving these problems. I can no longer endorse Soulscrafts as a trustworthy dealer in building materials for domestic refurbishment projects.

Pros
  • a huge range of options
Cons
  • Unsatisfactory customer service