After having problems with other manufacturers I decided to try them based on the reviews. I opened the black cartridge but it was not installed. The printer said I need to replace the black cartridge. Uninstalled and reinstalled but the new cartridge was recognized and failed to print. I took out the cartridge and the black ink came out. Was on my fingers and my table top. Replaced an old HP cartridge and the printer prints fine. Emailed the supplier asking for a replacement from Revain.
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