It helped us to solve our problem with data loss and we are now able to use it in our daily routine. I can't say much about this tool because I've only been using it for a month. It's really easy to manage and you don't need any special IT knowledge. You just have to have some basic computer skills. The price is so low also. The support team is amazing they're always helping and answering your questions. We were able to recover data when we lost it due to hardware failure and now we're not worrying about it anymore.