Review on VELIMAX Rain Glass Window Film: Enhance Privacy & Decor with Removable UV Protection & Heat Control - 17.7 x 78.7 inches by Victoria Scholten

I wanted to contact the seller before posting this but I don't see that option. Excuse me. On 02/20/21 I ordered a roll for $22.99 (I think it was 29.5 x 78.7, I don't remember). I didn't open it right away, but when I used it I found they had sent me a 17.7 x 78.7 roll ($8.99 value). I've already used the product, couldn't return it, so I only ate $14. But I wasn't almost done so I had to order another roll - this time I ordered 23.6 x 236 for $34.99. The roll I ordered was defective - the entire rim was slightly stretched so I was never able to smooth it onto the other side. I've used this product many times and LOVE it because it's so easy to work with so I'm pretty sure I didn't cause the problem and I didn't add it to the whole reel in any way. I understand that I cannot return an item. But I ran out almost $60, got $9 worth of stuff, and my shower is about 1/4 done. If I could find another supplier that uses this pattern I would happily order more - this is a GREAT product, very easy to install and the result is great. If the seller is reading this - I didn't want to ban you publicly, I just couldn't find a way to contact you directly. If you fix this situation I will definitely change my rating!