I like that this is an easy program once you get use too! It's not very user friendly but we are working through those issues as time goes by so there isn't much of anything i dislike about tacs 10 rms atm!! If anyone wants help setting up their system please reach out because our sales rep was able to walk us threw everything step-by-step which helped tremendously. We have been using tacrma since 2007 when they first came onto market (we were one among many companies who had tried them before). Their customer service then wasn’t great either however now its incredible. ! The only thing ive noticed recently though would probably come down more towards my own personal preference rather than any actual issue within products itself - just being picky haha! But if someone needs assistance getting setup feel free ask away!! Great product overall no complaints here yet from what little experience others may know/have heard.