We used our hitch for the first time on the day of delivery. Unfortunately, shortly after the first use, we had to look for a clutch pin. The pin that adjusts the height of the hitch has no hole. Instead, it has a slot with a cotter pin that slides across it. The pen slipped off the pen and was lost. Luckily we didn't drive somewhere along the road and risk losing the trailer. We lugged the gear across the pasture. So losing the pin was just an inconvenience as we had an extra hitch pin which we then used in place of the pin that came with the hitch. Otherwise I like the hook very much. If the manufacturer had supplied a standard split pin instead, it would have received a five star rating.
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