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Finland, Helsinki
1 Level
721 Review
35 Karma

Review on Dono by Matt Nichols

Revainrating 1 out of 5

A Disappointing Company for Those Who Are Passionate About Their Pets Dono

My knowledge of pets led me to expect more from Dono's store, but I was left wanting. Despite the fact that they are known as a pet supply store, they did not have an impressive product assortment, and their dedication to providing high-quality goods was questionable. My experience at Dono was anything but celestial; however, it may be a paradise for people who adore animals. Although they had a large number of dog breeds available, the standard of their selection was not particularly impressive. It seemed as though they were just going through the motions rather than offering genuine and high-quality options for people who adore their pets. Their prices were also very high, which was frustrating for people who had a limited income for things related to pets. In addition, the employees at Dono appeared to be more interested in upselling rather than offering genuine assistance to customers. My feelings of disappointment and lack of impression were exacerbated by their lack of enthusiasm and understanding regarding their products. It was more like attempting to have a conversation with a rock than with somebody who was an expert in the field. In addition to this, their online store was cumbersome and difficult to traverse. It was like looking for a needle in a haystack full of other grass. It was difficult for me to locate the products I required because the layout was not organized in a way that was clear and concise. Dono's offerings, on the whole, did not live up to my expectations. As a pet expert, I have high expectations for both the products and the employees at Dono, but unfortunately, they did not live up to my expectations in either regard. It was like attempting to solve a puzzle when some of the components were missing. Dono is not a business that I would recommend to a person who is passionate about pets and is searching for high-quality products and expert guidance.

Pros
  • A safe refuge for animal lovers.
Cons
  • Website design is clumsy and frustrating to use.