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Spain, Madrid
1 Level
709 Review
54 Karma

Review on DRINKPOD by Daniel Tonini

Revainrating 3 out of 5

A Review of DRINKPOD Identifies Its Low-Quality Products and Its Frustrating Customer Service as Its Weak Points

I just recently made a purchase from DRINKPOD, and unfortunately, my overall experience with the business was not even close to being satisfactory. The products that I was sent were of a low standard and did not function as I had anticipated them to. Despite adhering to the directions and making appropriate use of the products, I was still met with a number of challenges. The first product was useless after only a few uses, and the second did not function at all. I attempted to get assistance from DRINKPOD's customer support, but I found that they were unresponsive and unhelpful when I contacted them. In addition to this, I found the website to be disorganized and difficult to navigate, with product descriptions that were frequently either inadequate or inaccurate. Because of this, it was difficult for me to determine whether or not a particular product was suitable for my needs. On the whole, based on my observations, I do not think that DRINKPOD is something that should be recommended. I was left feeling disappointed and dissatisfied as a result of the low quality of the products and the unsatisfactory customer service. I have decided not to use their products in the future, and instead I will look elsewhere to satisfy my requirements for my kitchen and residence.

Pros
  • Service that goes above and beyond in terms of friendliness, expertise, and promptness.
Cons
  • The customer support is unresponsive and unhelpful.