The support staff is amazing! I had questions about my account that were easily answered by someone right away! They helped me figure out how to get started with using our API so we could connect the pieces together for internal use at work (we are an IT consulting firm).
We have been able to tie data from all of our software solutions into one system; and now other departments can report on their specific areas too which has also improved efficiency internally - everyone likes knowing what they need to be doing next without having to ask others each time!