Initially ordered 1 size up. Usually wear 7 1/2 so I ordered an 8. They were just too big. Decided to return and get a 7. The seller immediately responded to my request with at least ways to return. I chose a UPS pick up (which is the only one with a charge). I made the return request on Thursday, UPS made the pickup on Friday and today is Monday and the new boots have arrived. They are warm and cozy. I quite happy with the product. The 7 is a tiny bit short for my toes but I can deal with that as opposed to being too big. I need them mainly for shoveling snow here in NJ. I commend the seller for their response and for making returning an item so easy. I would definitely purchase from this seller again.
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