I just bought this backpack a few months ago and I've only used it twice for 2 trips. The material for the water bottle holder is the same material for the main bag compartment that has a draw string. The elastic band for the water bottle holder is almost completely ripped from the pouch that holds the bottle. It's frayed. This is also happening now with the draw string and the metal ring that the string feeds through is no longer attached to material that is now fraying too.Because I don't use this bag frequently, I didn't realize this issue before the return period ended and the product support period also ended.The compartments make for great organization for camera parts as well as overnight clothes or snacks while traveling. It's very comfortable to wear without straining my lower back, even when really full. The slit compartment against your back fits an iPad perfectly and is easy to remove it for airport security! It's not uncomfortable to have against your back either, it's not even noticeable.I would gladly get this bag again if maybe this was a one off issue. I'm not sure if they would honor a replacement though.
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