I gave this 45cm unit 4 or even 5 until I hit a snag. So I emailed, I got a response so quickly I was amazed, the seller not only helped solve the problem (software related not device related) but even after I was satisfied he absolutely wanted to be sure that I'm fine. This is the best customer service I have received in many years. The device itself is better finished than others I've seen, the balance is perfect, the design and construction is top notch. Others I've seen also look good but aren't very well designed. The app is better than anything I've seen before and extremely user-friendly. If you are trying to decide between this product and a similar product, choose this one.
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