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1 Level
771 Review
65 Karma

Review on Pandarix by Tutan Beatz

Revainrating 4 out of 5

Excellent Customer Service & High Quality Products

The customer service from Pandarix has been great. They are always willing to help out when we have questions or need assistance. It's not easy to find an organization that will give you such high level of support! I cannot think of anything specific at this time but if they ever do change their product offerings it would be nice to know about it ahead of time so I can make other decisions. We use pandarix as a ticketing system. This allows us to keep track of tickets in one place rather than emailing them back and forth.

Pros
  • Customer Service
  • Ticketracking/case management features
  • Great Support staff, responsive team who is quick with responses.
  • Easy implementation for our needs (and relatively low cost)
Cons
  • Reporting
  • Somewhat difficult way around reporting