The software has been very useful for our organization to track all its assets in one place which was previously spread across several different systems within my department alone! It also helps us keep records regarding who's responsible or accountable when an asset needs maintenance / repair work done by others (eg contractors).
I have not found anything that could be improved at this point - it seems like everything we've needed so far from their support team they are able meet those requirements well!! We're using dryice as part of larger system designed around Asset Management/Maintenance management functions including tracking repairs made etc., but primarily being used just now specifically because there isn't much out already available about how other organizations use them outside traditional AMM solutions such as MSPaintManager Pro/Asset ManagerPro.