Absolutely delighted with this vacuum cleaner. I was bankrupt in a year. Started working for a minute to two at top pace. I took it in for service, and the repair estimate was $18,000! Divorce as a means to an economic end. In addition, after first estimating 13 repairs, the service center later called to say another 5 tons were needed. It appears to be a money-making fraud. As a master, he didn't know right away what needed fixing or how much. I've been using my new hair straightener without any issues. If the vacuum fails, however, a different manufacturer will be responsible for the replacement.